Clinic Location

7250 France Ave S.
Suite 410
Edina, Minnesota 55435     
Get Directions & Map
Phone:(952) 831-1551
Fax: (952) 831-0725
CustomerService@FAFPEdina.com

Patient Portal FAQs

I received a message about my labs results, but I can’t see the results?

The message is separate from your results.  Your results from all your lab tests can be viewed by going to the ‘My Health’ tab and clicking 'Results' as shown here:


I signed up for the patient portal but why don’t I see my personal health information?

If you don’t sign up from an invitation sent to you by FAFP, you will need to request us as a connection.  At the top right, you will click on ‘My Account’, then ‘Connections’.  Once on the connections page, you will ‘Add Connection’ and search for our clinic.  A connection takes about 24 business hours for completion as we need to match your request to your chart. 

Can I change the frequency of my notifications or how they are communicated?

Absolutely.  This new portal is completely customizable to your needs.  You can receive your notifications by text, email or both.  To change those settings go to ‘My Account’ and click ‘Preferences’. 

The portal doesn’t recognize my username and password. What do I do?

If you created a portal account before April 2014, you will need to create a new portal account.  FAFP changed our portal vendor to provide you with greater access to your health information. 

If you forgot your portal log in information, you can use the forgot password link on the portal home page.  For security reasons, FAFP doesn’t have the ability to see your username or password.  We can only tell you the method you used to create your account  (gmail, yahoo, facebook, etc.). 

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